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Operations Director

LATAM Tiempo completo

Acerca del cliente:

We are looking for talent to join a US-based marketing startup with a strong international team.

Descripción del rol:

We are looking for a high-ownership operational leader to design, scale, and manage workflows, project budgets, and team delivery for a global marketing agency based in the US. This is a high-visibility, high-impact role reporting directly to the C-Level with full autonomy to elevate and lead our operational architecture. 🧩What you’ll do: Own and Optimize the Operational Architecture: Design, implement, and streamline scalable agency operating models and workflows (direct experience configuring and tailoring Monday.com is highly desirable). Drive Financial Health: Oversee project budgets, track resource utilization, and manage capacity planning to ensure account profitability and eliminate overburn. Lead the Team: Mentor, guide, and build cross-functional accountability across the Account Management team to align commercial goals with delivery execution. Standardize Processes: Establish clear ways of working, documentation, and SOPs to ensure seamless execution across all accounts and workstreams.

Requisitos:

Senior Agency Background: 6+ years in Agency Operations, Delivery Management, or Senior Project Management within digital marketing or consulting environments. Platform Expertise: Strong experience architecting workflows, dependencies, and reporting views on project management software (Monday.com, ClickUp, Asana, or Jira). Financial Acumen: Strong track record managing P&L tracking, staffing allocation, budget forecasting, and planned vs. actual analysis. Leadership Experience: Proven capability to lead and discipline account or delivery teams, balancing strategic business goals with team sustainability. Exceptional Communication: Sharp judgment under pressure, clear alignment skills, and professional bilingual/fluent English proficiency.

Beneficios:

Environment: Full-time, 100% remote — working in Central Time (CST) Contract Type: Contractor role, paid monthly in USD Perks: PTO (Paid Time Off) policy + Performance Bonuses
Operations Monday.com Delivery Management Leadership